Our Lifetime Guarantee covers everything we promise won’t happen to your Cloudelle footwear.
Noticed cracks or splitting in the PVC Material on the day of delivery? We’ll replace them. Water leaking through your boots? We’ll replace them. Faulty stitching or sole separation? We’ll replace them.
Just email a photo of the item to our support team at Cloudelle000@gmail.com along with your order number, and we’ll process a replacement pair for you or offer Cloudelle store credit to spend on something else from our collection.
No questions asked, no judgement, no fuss.
Our footwear is made to last a lifetime, and every customer gets the same treatment — whether you’ve had your Cloudelle shoes for 1 day or 1,000 days.
That’s all part of the Cloudelle Lifetime Guarantee. Shop with confidence today.
Best sellers restocked for autumn.
Designed with care and loved unconditionally worldwide.
